FREQUENTLY ASKED QUESTIONS

Silk’n Infinity is a light based hair removal device. It’s able to remove unwanted hair permanently on the body and face with its eHPL™ technology. This is a new technology to remove unwanted hair and works with Galvanic and Optical Energy.
eHPL™ technology is emitted from the device in the form of a light pulse. This is achieved in a very special way: the energy is delivered through an electrode plate located near the treatment area at the rear of the device. To activate eHPL™ technology, all you have to do is lightly touch the electrode plate with your fingers and hold the device on the desired treatment area at the same time. Hold the device with one hand, with your fingers touching both the front (the light pulse button) and the back (the electrode plate). When you press the light pulse button, the pulses of eHPL™ technology (Galvanic and Optical Energy) are automatically emitted to the treatment surface (the glass pane) in order to remove hairs. You can also watch the video on the product page of this website to see the above in motion.
It is suitable for both women and men. New about the Silk'n Infinity system is that it is suitable for all skin colors and almost all hair colors. Even the darkest skin tone can be treated. For more details, please view the Hair and Skin Color chart on this website. You can also find this chart on each packaging. This device is not designed for everyone's condition, therefore please read the contraindications in the user manual in its entirety before you start your treatments.
Silk'n Infinity is suitable for all skin colours and almost all hair colours. Today, only the darkest skin tone in combination with white or grey hair is not suitable for treatment.
It can be used on the body and face.
With Silk’n safety comes first. eHPL™ technology is able to achieve permanent hair removal results at a fraction of the energy level used in professional light-based hair removal equipment. The low energy used in Silk’n hair removal devices reduces its potential to cause harm or complications, and contributes to your overall safety. As with other Silk’n hair removal products, Silk’n Infinity 400,000 was tested for safety and effectiveness, and has been clinically proven. These studies showed that Infinity can be used safely in a typical home environment. Dermatologists also recommend using Infinity.
Most users report no pain at all or just feeling a slight sensation of heat and tingling when a light pulse is emitted. Users with thicker and darker hairs may feel slightly more discomfort, but this discomfort subsides once the hair removal session is completed. For your convenience this device has five energy levels that can be set according to sensitivity and tolerance.
This is a built-in safety sensor which stops the device from emitting a light pulse if your skin tone is too dark for treatment. The sensor ensures that your skin is being protected.
It can be used on the body and face.
The time can vary depending on the area of the body that is treated. Do you want to remove hair quickly? Silk’n Infinity can produce individual light pulses at automatic intervals. This Gliding method is unique, ultra-fast and you can simply glide the device over your skin. With this method a full-body treatment takes less than 20 minutes.
During the first 3 weeks, perform 2 treatments per week to achieve fast result. Then space out the treatment frequency to only once every two weeks, or once every month or longer according to the hair reduction result of the treatment areas.
Make sure that your skin color is right for treatment. Also make sure that the treatment surface and the Skin Color Sensor are fully attached to your skin. Make sure to touch the TOUCH ELETRODE on the underside of the device to ensure the galvanic system can complete the circuit and activate. Finally Make sure that the treatment surface and Skin Color Sensor are not dirty. If have dust or stain, use a cotton wool with alcohol to wipe the area. Recommend: The first pulse should always be triggered on your palm before pulsing on other treatment areas.
Silk’n Glide is a light based hair removal device. It’s able to remove unwanted hair permanently on the body and face with its HPL™ (Home Pulsed Light) technology. This technology is the home version of IPL (Intense Pulsed Light) used in beauty salons. Silk'n Glide is available in different versions
Light energy is selectively absorbed in the hair shaft and transformed into heat. This disables hair growing cells in the hair follicle. The surrounding tissue remains at normal temperature. The procedure is safe for your skin. After each treatment, hair growth is reduced.
It is suitable for both women and men. For good results and for your own safety, it is important to understand if your hair and skin color are suitable for treatment with this device. Please view the Hair and Skin Color chart on this website. You can also find this chart on each packaging. This device is not designed for everyone's condition, therefore please read the contraindications in the user manual in its entirety before you start your treatments.
It works best on darker hair types, or hair that contains more melanin. Melanin is the pigment which gives hair and skin its colour, and it absorbs light energy. Black and dark brown hair have the best outcome, although brown and light brown hair will also respond positively. However, they typically require more hair removal sessions. Red, white, grey and blond may show some response, but may require more treatments.
It can be used on the body and face, except for nipples and genitals.
With Silk’n safety comes first. HPL™ (Home Pulsed Light) technology is able to achieve permanent hair removal results at a fraction of the energy level used in professional light-based hair removal equipment. The low energy used in Silk’n hair removal devices reduces its potential to cause harm or complications, and contributes to your overall safety. All our HPL™ devices are safe for your skin and eyes. The HPL™ technology has been clinically tested, which resulted in leading dermatologists deeming it to be a safe, convenient and effective hair removal method that can be used in a typical home setting. It is recommended by doctors, is clinically proven and has been cleared by the FDA (Food and Drug Administration) in the United States. All our HPL™ devices have a built-in skin colour sensor to protect your skin and a safety mechanism to protect your eyes and this makes them unique. Cooling gel or protective goggles are not necessary.
The time can vary depending on the area of the body that is treated. A full leg can take up to 22 minutes and one armpit can take 2 minutes. Do you want to remove hair quickly? The Gliding method is unique and ultra-fast. Silk’n Glide can produce individual light pulses at automatic intervals. With this method you can simply glide the device over your skin.
During the first 3 weeks, perform 2 treatments per week to achieve fast result. Then space out the treatment frequency to only once every two weeks, or once every month or longer according to the hair reduction result of the treatment areas.
Make sure that your skin color is right for treatment. Some areas of your skin can be darker and thus not suitable for treatment. Also make sure that the treatment surface and the Skin Color Sensor are fully attached to your skin. Finally Make sure that the treatment surface and Skin Color Sensor are not dirty. If have dust or stain, use a cotton wool with alcohol to wipe the area. Recommend: The first pulse should always be triggered on your palm before pulsing on other treatment areas.
A typical full hair growth cycle may take 18-24 months. During this time multiple sessions are required in order to achieve permanent hair removal. The duration of hair removal sessions varies per person according to their body area, hair color and how the device is used.
It can be used on the body and face.
Light energy is selectively absorbed in the hair shaft and transformed into heat. This disables hair growing cells in the hair follicle. The surrounding tissue remains at normal temperature. The procedure is safe for your skin. After each treatment, hair growth is reduced.
Silk’n Blue is an electrical face device that destroys acne-causing bacteria for visibly clearer skin. It works with HF™ (Home Fractional) technology.
Its light-based treatment works with the combined technology of blue LED light and IR (infrared) Heat radiation, together this is called HF™ (Home Fractional) technology. This powerful therapy works like a barrier. It kills the acne-causing bacteria and dries out pimples. It also prevents the skin from forming acne.
It is suitable for both women and men, for all skin types and all skin colors. It is intended for the use of young adults from the age of 12 years, up to the age of 55. This device is not designed for everyone's condition, therefore please read the contraindications in the user manual in its entirety before you start your treatments.
It can be used on the face and body.
Silk'n Blue has a temperature sensor tip which ensures that the skin’s surface will not rise above 41°C . This built-in safeguard protects your skin from overheating.
How should I use Silk’n Blue? Hold the applicator against the skin. The blue LED light will activate. You will notice that the temperature will gradually rise. Treat each problematic area for 3 – 4 minutes by holding the device against your skin, without moving it around then move to the next spot. Silk’n Blue can be used on a daily basis once a day in the evening. For mild acne condition, the result can be seen after a few days. For more problematic acne condition, significant improvement can be seen after 3 – 8 weeks. Once you have achieved clear and beautiful skin, you can reduce the treatment frequency to only once a week or as needed by applying the treatment surface in circular motion for 5 – 10 minutes on each entire area to prevent further breakout
Silk’n Blue can be used on a daily basis once a day in the evening. For mild acne condition, the result can be seen after a few days. For more problematic acne condition, significant improvement can be seen after 3 – 8 weeks.
The Silk’n Fresh comes with 2 brush heads. The Regular brush head is suitable for normal skin. The Soft brush head has longer, softer hairs and is suitable for sensitive skin.
The intelligent timer automatically switches off the device after 1 minute, marking the end of the treatment.
Silk’n Fresh is 100% waterproof. So you can use the device while taking a shower or a bath. Combine both cleansing routines and save yourself a lot of time.
The Silk’n Fresh comes with 2 brush heads. The Regular brush head is suitable for normal skin. The Soft brush head has longer, softer hairs and is suitable for sensitive skin. When the brushes need to be replaced, you can order new brush heads on the Silk’n website. For hygienic reasons, we advise you to replace the brush heads every 3 months.
Low Level Laser Therapy (LLLT) in Silk'n Lipo applies laser in a certain wavelength. When applied to adipocyte cells (fat cells) it ensures the perforation of fat cell membranes, causing the fat cells to “leak”. Over time, and with repeated use, fat cells are affected. This results in fat loss in the treated area and a loss of centimetres. LLLT does not hurt. It is safe and non-invasive, and has no adverse side effects. Additionally, you do not have to be under anaesthesia during a LLLT- treatment, unlike invasive procedures like liposuction. LLLT is an excellent, reliable method to reduce the size of the fat cells.
You can use Silk’n Lipo on the abdomen, as well as the waistline, thigh area, buttocks and upper arms. Treat each section for 15 minutes.
Silk'n Jewel เป็นอุปกรณ์กำจัดขนโดยใช้แสงที่มีความอ่อนโยน แต่มีประสิทธิภาพด้วยเทคโนโลยี Home Pulsed Light (HPL) ซึ่งเป็นสิทธิบัตรเฉพาะของ Silk'n สามารถยับยั้งการเจริญเติบโตของขนในบริเวณที่ไม่พึงประสงค์โดยไม่ทำลายผิวหนังโดยรอบ Silk'n Jewel สะดวกสบายด้วยนวัตกรรมที่ล้ำสมัย มีระบบ “touch and flash” เพียงสัมผัสก็สามารถใช้งานได้ต่อเนื่อง
เทคโนโลยีแสง HPL™ (Home Pulsed Light) ได้ถูกพัฒนาขึ้นโดยบริษัท Home Skinovations ซึ่งพัฒนามาจากเทคโนโลยีแสง IPL ที่ใช้อยู่ในวงการแพทย์แต่ปรับปรุงให้สามารถใช้งานได้เองที่บ้าน เทคโนโลยี HPL™ ใช้ระดับพลังงานที่ต่ำกว่าเมื่อเทียบกับระดับพลังงานที่ใช้ในอุปกรณ์สำหรับการกำจัดขนแบบใช้แสงอื่นๆ ซึ่งพลังงานระดับต่ำที่ใช้นั้นเป็นการรับประกันประสิทธิภาพที่ดีที่สุดเท่าที่จะเป็นไปได้และเพื่อความปลอดภัยสูงสุดสำหรับการใช้งานในบ้านของคุณเอง พลังงานแสงถูกส่งเข้าสู่รากขนด้วยความเร็ว เพื่อลดผลกระทบใดๆ ต่อเนื้อเยื่อโดยรอบ เนื่องจากเทคโนโลยี HPL ใช้พลังงานต่ำกว่า แสงมีการปล่อยด้วยความเร็วสูง และใช้ช่วงเวลาสั้นมากในการปล่อย เมื่อเทียบกับเลเซอร์ หรือ IPL จึงไม่จำเป็นต้องระบายความร้อนให้แก่ผิว (เช่น การทาเจลเย็น หรือ ประคบเย็นใดๆ) ดังนั้นเทคโนโลยี HPL™ จึงเป็นเทคโนโลยีขั้นสูงสุดและปลอดภัยที่สุดของการกำจัดขนถาวรสำหรับใช้งานที่บ้าน
Silk'n Jewel สามารถใช้ได้ทั้งผู้ชาย และผู้หญิง เทคโนโลยี HPL ถูกออกแบบให้มีความปลอดภัยสูง สามาถใช้งานภายในบ้านได้ โดยไม่มีความเสี่ยงหรือภาวะแทรกซ้อนที่เป็นอันตรายใดๆ แต่อย่างไรก็ตามเพื่อผลลัพธ์ที่ดีและเพื่อความปลอดภัย จำเป็นต้องอ่านคำแนะนำการใช้งาน เพื่อการใช้งานที่เหมาะสมที่สุด